We are excited to announce the latest update to our dashboard, designed to improve your navigation experience and enhance compliance management. Here are the key changes:
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Navigation Improvements:
- The "Inbound Campaigns" tab has been moved to "WorkFlow & Rules" menu
- "Automation -> Inbox Rules" are is now accessible under the "WorkFlow & Rules" menu.
- The "Inbound Campaigns" tab has been moved to "WorkFlow & Rules" menu
- Enhanced Compliance Management:
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- You can now manage compliance auto-replies for STOP and HELP messages directly from Inbox Rules.
- Specify default compliance settings across all your texting numbers or customize them for individual numbers.
- You can now manage compliance auto-replies for STOP and HELP messages directly from Inbox Rules.
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Inbox Rules Updates:
- Specify different auto-replies for new messages and replies.
- Customize auto-replies for different days and times. For example, set one auto-reply for working hours and another for after hours.
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Discontinuation of Text-2-Email Campaign:
- This feature is now replaced with Inbox Rules. There is no impact on existing clients using Text-2-Email to forward messages to email.
- This feature is now replaced with Inbox Rules. There is no impact on existing clients using Text-2-Email to forward messages to email.
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Email-2-Text Enhancements:
- Footer Signature and Email Thread Removal: Additional settings allow you to remove email threads and standard signatures such as "Thanks," "Thank you," "Best Regards," "Warm Regards," "Kind Regards," "Sincerely," "Yours Truly," "Cheers," "Thanks and Regards," "With Gratitude," "Respectfully," "Faithfully," "Thanks," "Thank You," and more.
- Continue using custom boundary settings to remove any email signature.
- Email Thread Removal (Best Effort): To keep text messages clean, we will attempt to remove the email thread and only send the new email content to users. The most common email thread formats for Gmail and Outlook are supported.
- These settings are optional and must be enabled from Email-2-Text settings to be effective.
We believe these changes will streamline your workflow and ensure better compliance management across your campaigns. If you have any questions or need assistance, please do not hesitate to contact our support team.