The vast majority of AT&T subscriber complaints and reported SPAM are on short code-based SMS campaigns related to high-risk financial offers running on shared short codes. As a result, as of July 1, 2016, high-risk financial offers as outlined below will no longer be allowed on shared short codes. These types of financial offers will be allowed to run on dedicated short codes submitted for a specific content provider and program description.
High-Risk Financial Offers Banned on Shared Short Codes
- Loan origination and matching
- Payday loans
- Short-term loans
- Auto loans
- Mortgage loans
- Student loans
- Debt consolidation and reduction
- Investment opportunities
- Credit repair programs
- Tax relief programs
- Work from home programs