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  2. COMPLIANCE (10DLC)

COMPLIANCE (10DLC)

These articles describes the various rules and regulations that govern compliance for sending Text or SMS messages.

Announcements

  • Unregistered 10DLC and Toll Free traffic will be blocked by Carriers by December 1st 2024.
  • Shared short codes are going away!
  • Industry Update: AT&T to More Strictly Enforce Its Messaging Requirements
  • AT&T Short Code SPAM Mitigation Policy – June 2016
  • Increased AT&T surcharges for unregistered 10DLC traffic

10DLC

  • What is 10DLC?
  • 10DLC Fees and Charges
  • 10DLC Campaign Compliance Vetting Key Requirements
  • Why Your Business Needs to Register for 10DLC: A Complete Guide for Internal and Customer Service Use Cases
  • ISVs & 10DLC
  • Trust Score And Message Throughput
See all 13 articles

Regulatory compliance

  • What are the HELP and STOP messages requirements?
  • SMS Opt-in Methods (Express consent)
  • Acceptable Use Policy (AUP) for Wire2Air Messaging
  • North America Messaging Content Requirements
  • SMS Marketing program Call-to-Action Guidelines

Country Specific Restrictions

  • China (Direct route): Features & Restrictions
  • India: Features & Restrictions
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