The Invitations tab in the Reports module allows users to track and analyze invitations sent for subscriber opt-in, keyword-based signups, and campaign engagement.
🔍 Where to Find It
From the main menu, navigate to Report.
Click on the Invitations tab at the top navigation bar.
📋 What You Can View
The tab provides a tabular report view with the following columns:
| Column Name | Description |
|---|---|
| Action | Indicates the type of activity related to the invitation (e.g., sent, delivered, failed). |
| Campaign Name | Shows the name of the campaign under which the invitation was sent. |
| Keyword | Displays the keyword used for the invitation (e.g., JOIN, RSVP). |
| Submitted Datetime | Timestamp when the invitation was scheduled/submitted. |
| Delivery Datetime | Timestamp when the invitation was delivered. |
| Invitation Count | Number of invitations sent. |
| Subgroup Name | Indicates the subgroup or segment the invitation was sent to. |
| Progress | Shows percentage of delivery/completion. |
| Status | Displays current status (e.g., pending, delivered, failed). |
🔄 Refresh Data
Click the red REFRESH button (top right corner) to fetch the latest data.
🔎 Search Functionality
Use the search bar to filter reports by campaign name, keyword, or other available criteria.
🛠 Use Cases
Campaign Performance: Track opt-in campaign effectiveness.
Keyword Tracking: Monitor engagement per keyword.
Compliance Monitoring: Verify delivery logs for audit or 10DLC requirements.
Team Analysis: Identify which subgroup or team segment responded better.
✅ Best Practices
Always monitor invitation status to ensure compliance and effectiveness.
Use keywords strategically to track multiple campaigns.
Export reports regularly for your marketing or compliance team.