Wire2Air Customer Service Portal Help Center home page
Submit a request
Sign in
  1. Wire2Air Customer Service Portal
  2. TEXT NUMBERS

TEXT NUMBERS

Get information regarding various textable number options like 10 DLC, Shortcode, Toll Free Number and Landline texting.

10DLC

  • What is 10DLC?
  • Messaging use cases classified for 10DLC
  • A2P 10DLC Campaign Approval Best Practices
  • 10DLC campaign: Most common rejection reasons
  • A2P 10DLC Campaign Vetting Changes - January 2023
  • Trust Score And Message Throughput
See all 9 articles

Toll-Free Number

  • What is a Toll-free number?
  • Toll-free verification
  • New traffic limits for restricted and pending Toll-Free Numbers
  • Toll-free campaign Form Fields and Descriptions

Dedicated Short Code

  • North America Messaging Content Requirements

Landline Texting

  • How to setup voice call forwarding for a Dedicated Text Number?
  • How to release a number?
  • How to replace existing number with new one?
  • How to Enable Landline Texting?
  • How to Buy or Add Dedicated Texting number?

General

  • Shared short codes are going away!
  • Messaging deliverability
  • Short code vs 10DLC vs Toll-Free
  • SMS Opt-in Methods (Express consent)
  • Sender ID & Texting Numbers
  • How to broadcast Image as a link?
See all 7 articles
Wire2Air Customer Service Portal