The Text 2 Vote module in Wire2Air allows you to create interactive SMS polls. Voters participate by texting a keyword followed by an option to a designated phone number.
π How to Create a New Text Poll
- Navigate to WorkFlows & Rules > Text Polls in the left menu.
- Click the red New button at the top.
- Fill in the following fields:
- Text Number: Choose the number that will receive votes.
- Select SaaS Account: Choose your account from the dropdown.
- Campaign Name: Internal name for your campaign.
- Text Join Keyword: Voters must include this keyword in their message.
β Add Voting Options
- Enter the option name and a title/label.
- Click Add to create each option.
- Note: Options can be created only after submitting the form initially.
π Schedule Your Poll
- Start Date & Time: When voting begins.
- End Date & Time: When voting ends.
- Max Votes Allowed: Set a limit for votes per user (0 = unlimited).
- Restrict Votes: Optional - limit votes to subscriber list or other criteria.
π³οΈ Voting Content
- Voting Question: The poll question participants will respond to.
- Vote Response: The reply message voters receive after submitting a valid vote.
- Invalid Option Response: Shown when a user texts an invalid option.
- Voting Ended Message: Shown if someone tries to vote after the poll closes.
- Voting Not Started Message: Shown if someone tries to vote before the poll starts.
- Restricted Voting Message: Message displayed when voting is restricted and conditions aren't met.
π± How Users Vote
Voters send a text to the campaign number in the following format:
[Option] [Keyword]
Example: RedShoes VOTE2025
This sends a vote for the option "RedShoes" under the campaign "VOTE2025".
π View Poll Results
- Go to the campaign dashboard.
- Select the campaign you want to view.
- View total responses and individual option breakdowns.
βNeed Help?
If you encounter any issues or have questions about using the Text Poll feature, please contact our support team via the Help Center.