Articles in this section

See more

Text 2 Trivia Campaign

  • Updated

🎯 How to Create a Text-2-Trivia Campaign

The Text-2-Trivia module allows businesses to engage users by sending trivia questions via SMS. Participants reply with their answers using a keyword, and the system evaluates and responds accordingly.

📌 Where to Find It

  1. Log into the platform.
  2. From the left menu, click WorkFlows & Rules.
  3. Select Create New Trivia.

🛠 Step-by-Step Configuration

Refer Text 2 Trivia Video Tutorial

1. Text Number

Select the SMS-enabled phone number to be used for this trivia campaign.

2. Select SMS Account

Choose the SMS account to associate with this trivia campaign.

3. Campaign Name

Provide a unique name for your campaign (used internally).

4. Text Join Keyword

This is the keyword users will text to the short/long code to join the trivia (e.g., TRIVIAFUN).

5. Trivia Question

Enter your trivia question. This will be sent to users when they text the keyword.

✅ Response Options

Once you save the campaign, you'll be able to add multiple response options with associated values:

  • Option: The actual text the user replies with.
  • Option Title: (Optional) A label for your internal tracking or reporting.
  • Correct Answer: Check this box to mark which option is the correct answer.

📅 Start/End Schedule

Set a time window for the trivia campaign:

  • Start Date & Time: When users can begin participating.
  • End Date & Time: When the campaign automatically stops accepting responses.

⏳ Maximum Votes Allowed: Limit how many responses a single user can submit. Enter 0 for unlimited entries.

💬 Auto-Responses

You can customize SMS replies for each outcome:

  • Correct Answer Response: Message sent when a user replies with the correct option.
  • Incorrect Answer Response: Message sent when a user replies with an incorrect answer.
  • Trivia Ended Message: Message sent if the campaign has already ended.
  • Trivia Not Started Message: Message sent if a user tries to respond before the start time.

💾 Save & Go Live

Once everything is filled in, click SAVE. After saving, use the interface to:

  • Add answer options
  • Track responses and performance in the Report section

📈 Reporting & Analytics

Go to the Report tab to:

  • View how many users participated
  • See correct vs. incorrect response distribution
  • Download responses for analysis

💡 Pro Tips

  • Use simple and short answers to improve engagement.
  • Send reminders via SMS during the active period.
  • Announce winners or stats to keep users engaged in future campaigns.

Related articles